Hi Bill,
Thanks for updating us on your test results.
There's no issue with the driver and software version mismatch. Our driver package contains drivers for different adapter models. That's why the adapter's driver version is usually different from the Proset Software version.
Looking at the error messages, it seems like the Gigabit CT Desktop Adapter wasn't able to hold on to the IP Address issued by the router. Let's see if it would help if you enter a fix IP address to your CT Desktop Adapter. Please see steps below:
1. When the CT Adapter is connected, open a command prompt by clicking on START , then select RUN, enter cmd.
2. In command prompt, enter ipconfig /all. This will display your IP settings. Note the IP Address, DNS Server Address.
3. Enter these IP Addresses to the CT Adapter in properties. Refer to the website: Configure TCP/IP Settings
Hope this help fix the disconnection issue.
Sincerely,
Sandy
