Hi XieXiema,
Just want to double check :
1) What is the version of Windows 8.1 driver that works as mentioned by you
2) For Windows 10, what is the driver version as I understand you mentioned you are using official driver from Intel website, are you referring to PROSet 20.2 ( contain the latest driver) on our downloadcenter?
Feel free to update me. Thank you.
rgds,
wb