thanks JFFulcrum, the description on that page sounds very much like what is happening on my computer, so I have downloaded and extracted the files, opened a command prompt as Administrator and typed in 82579VSKUW64e -nosilent as per instructions in the ReadMe.txt file but this results in the following...
C:\WINDOWS\system32>82579VSKUW64e -nosilent
82579VSKUW64e -nosilent is not recognised as an internal or expernal command, operable program or batch file
I'm not much of a DOS person so I could be doing something wrong, or alternatively is it actually possible to install in the normal way without having to do it through a command prompt? could you give me some pointers?
regards, Pete
Update: Reading another post I learnt that I have to reference the path in the command prompt, so I did the following...
cd\Users\Pete\Downloads (press enter)
82579VSKUW64e.exe (press enter)
This action didn't provide any feedback from the command prompt, it just went back to cd\Users\Pete\Downloads>